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• J

  Justin_Ring

  Hi @user43372. If you are no longer recieiving notifcations from your Camera, try the following steps: - Verify your Ring app and smart phone are up-to-date with the latest updates. - Verify that your Motion Alerts for your Camera are enabled. You will find this option on your Cameras settings page. - Reboot your phone. - Disable any active VPNs - Try turning off Bluetooth on your phone to see if that makes a difference. - Verify you do not have Do Not Disturb Mode enabled on your phone. - If you are using a Mode Schedule, switch the toggle to off for any active Mode Schedules that might be causing a conflict with receiving notifications. - Verify you have notification permissions enabled for the Ring app in your phone settings. We also have this Community [page](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556) with other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  26-04-2023 05:48:01

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  26-05-2023 05:48:18

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