AdGuard causing the Ring App to Log Out

Hi neighbors! It has come to our attention that AdGuard, an ad-blocking app available on iOS and Android, may cause your Ring app to spontaneously log out. Please check out your settings within AdGuard if this happens to you. Learn more, by visiting our Ring Support page. Let us know if you have any questions!

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I followed the steps to disable ring in AdGuard, but do not see any ring settings.

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Hmm … are you currently getting logged out of the Ring app? Thanks!

I have no Adguard on my android phone and it still keeps logging me off.

Hi @Redzone25! Please check for any VPN that might be enabled, or any apps that might conflict with the Ring app, if you have android. Let us know how this goes. :slight_smile: