Adding lock

Trying to connect my Yale Doorman L3n to my ring alarm. But app doesn’t even try to search for the device I am trying to add.

Nothing happens, just a quick spinning wheel and then nothing.

Hi @162e5852d262ac12169e6d71ff3e2c. Is the specific model Smart Lock on this list of compatible Works With Ring devices? If this is a Z-Wave Smart Lock, you’ll need to ensure that it is close to your Base Station for setup. I suggest plugging the Base Station in a few feet from the Smart Lock while adding it.