Adding device that was previously removed

I removed a doorbell device and want to re-add. It won’t let me re-add the device. Any suggestions.

I am having the same problem. Won’t let me connect to my network. Have you had any help?

I am having the same issue. I can’t reconnect the ring to the internet. Any suggestions?

Hey neighbors! If you’re unable to set up your device or it’s getting stuck in connecting to your internet but to no avail, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back and share how this goes, as your answer may help other neighbors in this thread and in the future! :slight_smile: