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user66750

Adding a new device

hardwired-security-cameras

troubleshooting

I cannot complete the connection of a new device. It fails with a PW error at 95% complete on the install cycle. I have updated the PW and rebooted the Hub

71 •

0 •

16-11-2023 07:02:39

Responses (1)

C

Caitlyn_Ring

Hi @user66750. Can you please let us know which Ring device you're setting up? If possible, please also share a screenshot of the error message you're seeing in the Ring app.

0

•

17-11-2023 08:41:38

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