‎Adding a camera to an email

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requiredusername

Adding a camera to an email

hardwired-security-cameras

troubleshooting

I have the Ring Protect plan with a LOT of devices. I have added a security camera to my devices. That camera shows up on my phone, but not my wife's. If it matters, different emails. How do I get the camera to show up on her phone?

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03-06-2023 02:27:18

Responses (2)

J
Justin_Ring
Hi @requiredusername. If your wife is a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) then you have to give her access to the Camera in your Shared User settings. To do so follow these steps: - Open the Ring app - Choose the menu button (three lines in the upper left corner). - Select Settings - Tap Shared Access - Select your wife's name under Shared Users. - Toggle on the new Camera you want to share with her and hit Save. I hope this helps. 🙂
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05-06-2023 06:40:59
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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05-07-2023 06:41:29
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