Ring Security Cameras

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Adding a camera to an email
hardwired-security-cameras
troubleshooting

I have the Ring Protect plan with a LOT of devices. I have added a security camera to my devices. That camera shows up on my phone, but not my wife's. If it matters, different emails. How do I get the camera to show up on her phone?

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03-06-2023 02:27:18

Responses (2)

  • J

    Hi @requiredusername. If your wife is a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) then you have to give her access to the Camera in your Shared User settings. To do so follow these steps: - Open the Ring app - Choose the menu button (three lines in the upper left corner). - Select Settings - Tap Shared Access - Select your wife's name under Shared Users. - Toggle on the new Camera you want to share with her and hit Save. I hope this helps. 🙂

    0

    05-06-2023 06:40:59

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      05-07-2023 06:41:29

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