Ring Video Doorbell
Add a Battery
Very odd issue. My device is.not seeing the battery. It says add a battery. The Gen 2 you cannot remove the battery. I have it hardwired in and you dont see it charge. It flashes blue but only at the top of the circle. I reinstalled it and camera says its updating firmware and when it comes back, it still says add a battery. Plus then the device is not working. I cannot press the doorbell to activate it. I then have to reset it and add a device set up again…All a vicious circle. Please help 
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07-12-2022 05:31:38
Responses (2)
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25-08-2023 09:52:09
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Justin_Ring
Hi @user29601. I have responded to your previous [post](https://community.ring.com/t/ring-doorbel-gen-2-says-add-a-battery/171208) with the same concern.
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08-12-2022 06:45:42
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