'Activating Device'

Hey guys

When i first used the ring (og version) everything worked live and all

I changed passwords and wifi names a few times, annoying but all appliances besides the ring have been fine

i can see past events as ive suscribed but can’t access live view at all

:confused:

Hey @joeelev. Is the device showing as online or offline in your app? For an online device not connecting to the Live View, please ensure your RSSI is at a decent value under your Device Health page. For an offline device, you will need to go to the Device Health section and tap on reconnect to wifi to walk through a setup similar to the first time set up to connect it again. If this connection fails, please let me know where the roadblock is for you so I can assist further!