Able to ring just once for a long time

Hi, I bought your ring doorbell not long time ago. There is a problem that when you have rung the doorbell it takes a long time to be able to ring again. It’s tough because when we have visitors they can only ring once and if we miss it, it cant be heard again. Is this somehow fixable in the settings?

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Hi @amivo. When someone rings the Doorbell, the Doorbell then starts recording that event. If they press the button again in that time, it’s not going to generate a new ding event, as the Doorbell is still recording the initial ding event. This is the intended behavior. Other neighbors have requested this feature before, which you can find here on our Feature Request board. Feel free to add your vote and comment to that post.

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