A guard has requested footage from my doorbell cam

Please can somebody help me, a guard ( im in Ireland) called to my house last night asking do i have footage from the 7/01/2023 between 18.15 & 19.00 as my neighbour was attacked by her ex partner there is nothing at all showing up for those times and ive also checked later and earlier times throughout that day, is there ANY way I can get this footage as id really like to help this girl especially because I’ve previously been in the same position myself.

Hi @user32822. Unfortunately, if there is no recording from a motion, live view, or ding, then there is no recording to go back and view.