A black square has appeared blocking the lens

Hopefully someone can help

Since yesterday my ring 2 doorbell is showing a large black square.
It is as if something is blocking a large part of the camera lens. I have checked and there is nothing blocking the lens.

A screen shop is on the attached word document
Thank you

Hey @deltamike. It looks like you may have accidentally added on a privacy zone! If you go into the Main Menu > Devices > Doorbell > Device Settings > Privacy Settings > Privacy Zones > you can remove the Privacy Zone created from there! Hope this helps. :slight_smile:

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Hi

Thank you for that.

It worked

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