I have an outdoor stick up cam wired to mains, is working fine, but saying battery is low even though no battery installed. Anybody else experience this?

I do. I installed it yesterday. I am on the phone with Ring now trying to fuigure it out.

@moonbow According to Ring, I have a gen 3 wired cam (stick up), so it should have come with a battery. The indicator will not go away without the battery, but it will also not affect the operation, unless you lose power to the source. They are sending me a battery, maybe they will do the sam efor you. Good Luck.

‎A black square has appeared blocking the lens

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

D

deltamike

A black square has appeared blocking the lens

device-settings

troubleshooting

Hopefully someone can helpSince yesterday my ring 2 doorbell is showing a large black square. It is as if something is blocking a large part of the camera lens. I have checked and there is nothing blocking the lens.A screen shop is on the attached word document Thank you

20235 •

0 •

11 •

13-05-2020 11:48:54

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service