Ring Video Doorbell

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9-30-20 No Notion Alerts

This morning, my wired Ring Doorbell 2 Pro detected motion (appropriately) twice. However, no motion was detected the next 3 times (one of which was me testing it). It's not just the alerts, since nothing shows up in History . Nothing can be seen in the Timeline, either.Was there some sort of outage this morning between about 7:30 a.m. and 10:30 a.m. EST?

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30-09-2020 14:51:28

Responses (3)

  • S

    Same issue with my Doorbell Pro this morning, first time I've seen that happen. No motion alerts, events in the history view say recording was not available in the cloud.

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    30-09-2020 15:29:15

      T

      Same here. No alerts at first and now no detection. I updated iOS the other day. Ring Chat is unavailable too. ☹️

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      30-09-2020 16:02:12

      S

      Pro tip on the status page, thank you!

      1

      30-09-2020 17:06:26

  • S

    Still an issue at 12:24pm EDT with a Doorbell Pro. No motion detection/alerts. Live view is fine and internet connection strong.

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    30-09-2020 16:25:31

    • M

      i have 4 floodlight cams and 2 indoor cams, they have all stopped motion detection. some of the live views aren't recorded either. the snapshot is completely gone. i'm in NYC, it's still not working as of this writing. this is the first time such thing happened in my 2yrs of ownership.

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      30-09-2020 17:50:36

        E

        Everyone. Check the Ring status first. They are having issues today. Always check it first. You can see it here. [https://status.ring.com/](https://status.ring.com/)

        1

        30-09-2020 20:21:05

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