Morning
Had my doorbell nearly a year and to be honest quite unimpressed with the battery life even after I fitted a solar panel . No solar panel 5-7 day if I’m lucky and maybe 2 weeks with the solar connected . Pretty bad if there advertising 3-6 months on a single charge . Every setting at the minimum no motion on etc still no difference. Been onto ring a few times and all I get told is to hard reset it .
No difference
Very frustrating
Sorry to hear about this, @LaddyFraser! The amount of charge your Doorbell receives from a Solar Charger will depend on many factors such as hours of direct sunlight per day, number of events, wifi signal interference, and even cold temperatures. Check out our Community post about battery drain for tips on optimizing battery charge.
If this concern persists despite trying the above steps, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.