Ring Security Cameras
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J
4 cams keep dropping
cs-support
wireless-security-cameras
I have 2outdoor stick cams and 2 light (not flood light) outdoor cams all 4 just drop wifi and will not reconnect unless I go and reset them.
I have gotten my ISP to put in new modem (on my 3rd now) I have use access points that sit 6 inches from the cams they will connect work for a few days then bang all 4 out again. I thought maybe the power plug (each set is on its own plug wit nothing else plugged in to there Cricut.) Switch 3d to different power outlets no difference. I have completely removed them reset them put them back up and again after a few days out they go. I bought them all at the same time from ring.com. no the rest of my ring stuff all work fine.i have path light and bridge, 12 window/door sensors, 2 motion detector, 2 gen 1 key pads, 1 base, 5 smoke listeners 2 doorbell cams, 2 indoor stick cams all work perfectly. Any help please
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13-09-2021 11:03:34
Responses (4)
M
I have the same issues like a lot of users here with unresponsive ring spotlight battery. Won't connect. Lights won't even blink to show it will try to connect. Totally unresponsive.
I have 6 cameras and alarm membership. Customer service is only giving me 35% off. Wants me
to buy another one? HORRIBLE CUSTOMER SERVICE SINCE AMAZON BOUGHT THE COMPANY. GO TO ANOTHER COMPANY. AMAZON RUINED THIS COMPANY THAT WAS ONCE GREAT
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14-09-2021 07:39:22
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M
I have the same issues like a lot of users here with unresponsive ring spotlight battery. Won't connect. Lights won't even blink to show it will try to connect. Totally unresponsive.
I have 6 cameras and alarm membership. Customer service is only giving me 35% off. Wants me
to buy another one? HORRIBLE CUSTOMER SERVICE SINCE AMAZON BOUGHT THE COMPANY. GO TO ANOTHER COMPANY. AMAZON RUINED THIS COMPANY THAT WAS ONCE GREAT
0
14-09-2021 07:39:22
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Caitlyn_Ring
0
14-09-2021 05:03:28
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