3rd gen stick up cam not working

My 3rd Gen stick up cam suddenly lost Wi-Fi. We have 3 other cams still working ok.

Tried to reconnect to Wi-Fi, this was unsuccessful, have tried the reset button, this does nothing. Fully re charged the battery.

Removed from app and have tried to re-install but it won’t go into set up mode. Have press the reset button for over a minute but makes no difference. The cam is only 2 months old. Any ideas ??

Hi @user74818. If your Camera is not entering setup mode with a fully charged battery and a reset is not helping, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.

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