Ring Security Cameras
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3rd gen stick up cam not working
cs-support
wireless-security-cameras
My 3rd Gen stick up cam suddenly lost Wi-Fi. We have 3 other cams still working ok.
Tried to reconnect to Wi-Fi, this was unsuccessful, have tried the reset button, this does nothing. Fully re charged the battery.
Removed from app and have tried to re-install but it won’t go into set up mode. Have press the reset button for over a minute but makes no difference. The cam is only 2 months old. Any ideas ??
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21-01-2024 12:29:01
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Justin_Ring
Hi @user74818. If your Camera is not entering setup mode with a fully charged battery and a reset is not helping, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.
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22-01-2024 06:22:55
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