I have a new Ring 3 Plus that is supposed to have black and white pre roll. I have it turned on. How do I actually pull that up to view it?
Hi @tae111. Pre-Roll will capture motion four seconds before a motion event is triggered. After these critical seconds of activity are recorded they will be attached to the event clip. If you are subscribed to a Ring Protect plan you will get a video of the event allowing you to have a better look at what’s happening outside your door. You can also check out our Help Center Article on the Pre-Roll feature here. This should answer all of your questions and explain the feature more in-depth for you!