3 meters power adapter

hello I bought a power adapter for my indor camera on the website. and there is another mini usb plug. however, it should be a jack plug. I don’t know what to do and where to buy the right product, since it was the only power adapter

Hi @Krzychu1111. For the Ring Indoor Cam, the power adapter you would want to purchase is this one on our website here. Is that the one you purchased? This power adapter is compatible with our Indoor Cam, but if you have a different model of Ring Camera, it will not be compatible. You can verify which model you have by looking at the original packaging or at the Device Health page in the Ring App.

Hi Caitlyn_Ring Thanks for reply. Yes I buy exactly this cable is but it’s not compatible with my indoor camera. How I can return? And buy charge adapter for STICK UP CAM BATTERY? I see there port for charging. Please for any help :slightly_smiling_face:

The one you are after is the Indoor/Outdoor Power Adapter (Barrel Plug)

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@Krzychu1111 It sounds like you have a Stick Up Cam then if the Indoor Cam power adapter is not compatible. For any returns or exchanges, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. :slight_smile:

I was trying this out and got some issues and still finding it can you give some more suggestions if any thanks in advance.