Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
3/4 picture is pink floodlight camera
Anyone have their cameras turn pink in daytime vision ..Happened at night. The good part in the day is blocked out at night until lights come on. Then in the day the good part at night is pink. A filter or shutter or something is stuck.
51146 •
0 •
104 •
20-08-2019 00:22:21
Responses (20)
- C
Here is a video of me smacking my camera to fix it. You can see that the entire image is pink at first and then clears up after I smack the camera a few times. I went back in a second attempt to clear up the rest of the pink near the edge. It seems to be working okay for now, but I can tap the side and the pink comes right back.EDIT: If the Ring video does not seem to load for you, [try this link to Ring.com](https://ring.com/share/d6773c9a-1415-4e57-af1b-b2ba3fee1523). https://ring.com/share/d6773c9a-1415-4e57-af1b-b2ba3fee1523
•0
28-03-2021 18:08:19
•
- 1
Same problem. Camera is installed nearly 16’ high. So, a gentle tap takes either a ladder or some ingenuity. Thankfully, I have a long extension pole. I tapped it. This was the before picture. When it gets light, I’ll confirm if the pink hue went away.
•0
15-04-2021 05:38:29
•
- C
Hi neighbors! If the view from your Ring Camera or Doorbell has a hue over it, or the color on the Live View and videos is off, please try the troubleshooting steps below: 1. Reset the Camera or Doorbell by holding down the setup button for at least 20 seconds. 2. In the Ring app, follow the steps under Set Up a Device to reconnect your device to wifi. 3. Test out the Live View to see if the color shown appears correct. If this concern persists after these steps, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). Our support team will review the [warranty](https://ring.com/warranty) on your device and determine the best solution. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
•0
13-04-2022 22:20:21
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Kseybd
This happened a year ago. Mysteriously went away. Now it’s back. Flaming hot pink trees but sky is blue. I tried all the fixes here. Nothing has worked.I have done the set up 3x already today. Like a reset. Still pink. I’ve got 1 gb internet speed. So despite that it still looks like improperly developed photo from 1970  Are there other things I can try? Thanks
0
27-02-2021 22:36:52
•