2nd generation Video Doorbell

I am in the UK and have just purchased a Ring Video Doorbell 2nd Generation.
According to the Ring website the 2nd Generation has a removable battery but mine has not. I have to remove the doorbell to charge.

Can someone clarify?

Hi @sjaisie. The Ring Video Doorbell 2nd Generation(2020 Release) does not have a removable battery. The battery is internal and the Doorbell would have to be hardwired or removed for the battery to charge. Right now, the models that would accommodate a removable battery are the Video Doorbell 3 and 4 variations. I hope that clears things up for you.