Ring Video Doorbell
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P
2nd generation doorbell - does it need a resistor?
installation
troubleshooting
The help centre article for the 2nd generation Ring video doorbell (see table in the link below says: “ **resistor not needed when hardwiring"**
[https://support.ring.com/hc/en-gb/articles/360045514872-The-difference-between-the-Ring-Video-Doorbell-1st-generation-and-Ring-Video-Doorbell-2nd-generation-](https://support.ring.com/hc/en-gb/articles/360045514872-The-difference-between-the-Ring-Video-Doorbell-1st-generation-and-Ring-Video-Doorbell-2nd-generation-)
However the instruction manual for the 2nd generation Ring video doorbell (see attached) says at the bottom right on page 13
**“If wiring directly to a doorbell transformer, connect a 25 ohm, 50W wirewound resistor in series with one of the doorbell wires to protect your Video Doorbell.”**
So which is correct? Does the 2nd generation Ring video doorbell need a resistor when hardwired, or not?
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08-12-2020 12:17:58
Responses (9)
S
Thank you for all the info. I have searched everywhere and no answer... i am connecting the new VIDEO DOORBELL WIRED directly
to a transformer (i am removing the old chime). Do i need a resistor?? Thanks for any help you can provide.
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06-03-2021 07:31:30
C
Hi @Steve17. I recommend following the Installation Guide [here](https://support.ring.com/hc/en-us/articles/360054984332-Video-Doorbell-Wired-Installation-Guide) for the best installation steps, as well as watching our [video here](https://youtu.be/kXP7pFuZThw) that explains the setup for a single Doorbell Wired. It is possible to wire the Video Doorbell Wired directly to a transformer that meets the 10-24 VAC requirement, but we recommend that you have a professional electrician handle it if you are not comfortable with such processes and share the links I gave earlier in my reply. I hope this helps. :)
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10-03-2021 05:33:50
S
Hi guys, I tried to get in touch with Ring few times unsuccessfully so here I am looking for some help. WE currently have a hard wired (without chime) Doorbell 2, we are upgrading to a Pro 2. After installing the Doorbell 2 I found out by chance that a resistor was needed as I connected the Doorbell directly to the transformer. the resistor itself is very cheap (50C) but obviously Ring doesn t includes it to make our life more complicated. Now I have been trying very hard to find out definite answers from Ring to see if with the doorbell pro 2 I still need the resistor , no luck!!! I see that Caitlyn_Ring posted some links that again don't explain well what is needed... and that confusion about hard wiring is absolutely unnecessary... hard wiring means you are getting power supply via wires, weather or not you bypass the mechanical chime it is still hard wired. the installation manual for the pro 2 doesn t mention anything about resistor, so ... any definite answer?
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05-09-2021 04:47:46
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M
Good question, neighbor! For the Video Doorbell Pro and Pro 2 model, you will not need a resistor for installation. Included in the packaging will be a Pro Power Kit, which can be used as a bypass cable for a direct wiring to a transformer. Here is our [help center article ](https://support.ring.com/hc/en-us/articles/115005974466-How-to-Bypass-your-Internal-Doorbell-with-the-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro-) with steps on how to do so. I hope this helps! :slight_smile:
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07-09-2021 07:10:59
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N
Hello there! I’ve been trying to find the same answer for the Ring Doorbell 4. I have a transformer but no chime. I contacted support via chat, where they told me to call. When I called I talked to two different support techs that could not answer for me and referred me to the OnTech number which also was a dead end.
Does the Ring Doorbell 4 need a resistor if connected directly to a transformer?
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08-09-2021 03:15:35
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M
Glad you asked, @Nate_K! As mentioned on the [Wirewound Resistor product page at Ring.com](https://ring.com/products/wirewound-resistor), this is only for use with the Video Doorbell (Gen 1) and Video Doorbell 2. All of the latest models of Video Doorbells, including the Video Doorbell 4, do not need a resistor installed. I hope this helps! :)
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09-09-2021 04:20:19
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Boone
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08-12-2020 05:32:10
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