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S
2nd generation contact quit working after 2 weeks of use.

Low battery light went on. Replaced batteries and still dead.

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29-07-2020 15:05:48

Responses (1)

  • C

    Hey @Surfpines. You may want to try walking through a factory reset and a new setup of the Contact Sensor to ensure that it is reading the new batteries correctly. You can find the steps for a factory reset in this Help Center Article [here](https://support.ring.com/hc/en-us/articles/360042311972), alongside some other helpful troubleshooting tips. Let me know how those steps work for you! :)

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    29-07-2020 16:23:38

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