Ring Video Doorbell
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2nd Gen vid doorbell audio alerts hit n miss
battery-video-doorbell
app-settings
troubleshooting
Just got one of these, I think it's set up right, I have the phone app (android) I get audio alerts on my chime when bell rings & when motion detected, I also get (text based) notification on my phone, sometimes I get an audio alert on my phone but more often than not I don't. The fact that it works sometimes must mean the settings are right so how come it doesn't work every time
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01-01-2023 06:02:44
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Caitlyn_Ring
Hi @rjw66. I don't have an Android, but I'd recommend reviewing the audio settings for notifications within your phone's settings app. I have an iPhone, and if I flip the silent mode on, there is no audible alert played for notifications. I will still receive the notifications, and I can still adjust the volume for videos or music, but notifications will only make my phone vibrate. If I flip silent mode off, I hear the alert tone on my phone when I ring my Doorbell.
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04-01-2023 10:56:17
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