2nd gen help

Hi. I have a 2nd gen doorbell linked to my mobile. Alerts and when someone pushes the bell are sent to my phone. However, I have to restart my phone every day as the notifications stop. What am I doing wrong? My phone is a Samsung Galaxy A42 5g.

Hi @sandy1974. It’s likely a setting within Android specifically if it’s happening every day. Try the troubleshooting steps listed here to see if that helps. Also, make sure that the Ring app has permission to send notifications. This can be enabled in your phone’s settings.