Ring Video Doorbell
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2nd Gen doorbell not finishing update?
battery-video-doorbell
troubleshooting
cs-support
I purchased a brand new 2nd gen video doorbell yesterday. I’ve gone through all the set up fine, connects to WiFi fine but then goes into “update mode” and will not come out of it. I’ve tried resetting the device multiple times and just get the same outcome.
I’ve tried speaking to the customer service online chat who advised me to call a phone number but I have really bad anxiety and talking to someone over the phone is something I struggle to do. Please advise how to fix it?
Many thanks
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21-11-2023 09:45:29
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Justin_Ring
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23-11-2023 03:47:01
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