2FA not working for app or web signon

I am surprised that 2FA worked for me to get in to post this message.

Unfortunately 2FA is NOT currently working for me on the Ring app or website.

I created a new account and am trying to login. I receive the 2FA code and type it in only to receive the message “Something went wrong.” If I try to enter the same code again it says “Code has expired” so this seems to indicate that the system that processes the 2FA codes accepted the code and marked it as used. However thar acceptance of the code was not communicated to the login system for the app.

I’m stuck until you guys fix your 2FA system, so I hope you get it resolved soon.

Did you click on the big red banner across the top of the page? That’d give you the information you are seeking.