2FA in the app iOs

Hi everyone,

I am trying to get logged in tonmy Ring app, and when it sends the code for 2FA, I put it in, and it just says Gateway Timeout. I havetried it on wifi and on cellular. I was able to log in to the website with 2fa using the same wifi so that is definitely not it. Any suggestions would be appreciated.

Hey @RobynEdwards. What iOS and iPhone are you running the Ring app on? Have you tried removing the Ring app from your phone, restarting your phone and then trying to log in again? Lastly, do you have any VPNs turned on on your phone?