24/7 Stream

Hi

I have 2 ring indoor cameras

a) is there a way to stream the feed without any cut out - whichever platform or device i use to live stream, they all seem to cut out after about 10 mins,

b) is there a way to stream both feeds side by side 24/7 on TV (or device)?

Thanks

Hello @mlear ,

Those are two good questions.

  • “Is there a way to stream the feed without any cut out - whichever platform or device i use to live stream, they all seem to cut out after about 10 mins”

Unfortunately, the answer is currently ‘No’. Whenever your Ring camera is recording (form triggered motion of if you use “Live View”, your camera essentially makes a connection to the Ring “Cloud” in a manner that is similar to making a “Voice over Internet Protocol” (VoIP) phone call. That ‘call connection’ is currently setup to only last 10 minutes. Live View will automatically turn off (hang up the Cloud connection) after 10 minutes (see the “Note” at the bottom of this link):

https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View

  • “is there a way to stream both feeds side by side 24/7 on TV (or device)?”

Unfortunately, the answer is also currently ‘No’. Currently your App can basically make only ONE call/connection at a time for 10 minutes. You can activate the “Live View” again, for your camera to make another "Ring “Cloud” connection, but again that will time-out after 10 minutes. And as for multiple “Live View” on both your two cameras at the same time for the side-by-side viewing, currently you can only make one connection (one ‘call’) at a time to the Ring server. Essentially you have to ‘hang up’ on one camera connection to the server, and then select “Live View” to make another connection to the Ring service.

Sorry for the disappointing information. Maybe one-day soon Ring will be able to provide this capability. You aren’t alone, wanting this feature. Although there are several regular forum posts about this, the Feature Request Board forum is where Ring Team look to see what people might want. And the more “Thumbs Up” Kudo votes they see there will better get their attention. You should add your Kudo vote, if you like the requesting author’s idea, to help get the attention of the Ring Teams on the links below (and I’ve probably missed a few others):

Submitted by TimsonT :

https://community.ring.com/t5/Feature-Request-Board/Adding-A-Live-View-For-Multiple-Cameras-on-the-Windows-App/idi-p/23588

Submitted by sunside :

https://community.ring.com/t5/Feature-Request-Board/24-7-Continuous-Recording/idi-p/54831

Submitted by SmartCarrion :

https://community.ring.com/t5/Feature-Request-Board/Extend-the-length-of-Live-View/idi-p/24124

Submitted by Chriss1735 :

https://community.ring.com/t5/Feature-Request-Board/Live-view-for-Multiple-cameras-on-app-and-pc/idi-p/38605

Submitted by smp75 :

https://community.ring.com/t5/Feature-Request-Board/View-Multiple-Live-Cameras-Dashboard/idi-p/26343

I hope this information useful :slight_smile:

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