Hi @tellboy1949. If the two-way audio is not working, try the following steps: - Verify your Ring app is up-to-date with the latest updates. - [Reboot your Doorbell using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Verify you have your microphone permission enabled for the Ring app in your phone's settings. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.