Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
A
2 Way Audio not working
battery-security-cameras
Have 3rd generation Ring Stick Up Cam Battery. My audio is fine when I talk into my phone. I can hear myself on the cam. My problem is I cannot hear anything on my phone from the cam. Its not volume on the phone. Tried uninstalling app again and reinstalling. Still the same. Anyone got any ideas?
1685 •
0 •
1 •
22-09-2021 12:36:16
Responses (3)
M
Good suggestions, @SolarEclipse! Audio permissions is a common factor in two way audio.
@Aidan64, as your audio is working one way, this is a good sign that your connection is sufficient. It's always worth checking this to be sure though, and wifi signal strength can be confirmed by the [RSSI in your device health](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229).
Please also ensure there is not a VPN enabled on your mobile device. I hope this helps! :)
0
22-09-2021 03:34:08
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Aidan64
0
22-09-2021 12:39:06
•