2 Step verification not working

Took battery out today to charge, Since placing it back in the camera the app won’t work … Reinstalled App now 2 step verification won’t work and has failed at least 6 times entering the generated text code sent by Ring. Tried calling support but no ring tone says number not recognised… At a total loss …


They’re having problems

I’m having the same issue………tried calling but no answer on either numbers

You should check the post right above yours, or the link in the big red banner across the top of the page for the latest info.

Your Ring app and devices should be working as intended at this time. Check out our Status Page which confirms the recent incident has since been resolved.

If you are needing any further assistance, our support team is happy to help. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.