2 key pads

I have 2 key pads. I allows delay exit the other will not. I set entry delay then open the door and it sets off the alarm

Hi there, @3611! The Entry/ Exit delay for you Alarm is based on the settings in your Ring app. Once you’ve set it for each mode, it should apply to your entire system regardless of method to arm/ disarm. As the Keypads are different, please ensure there is not a Entry/ Exit delay difference between home and away modes, as well as double check the right mode is being selected. I recommend also considering where each Keypad is located, and if you might be running out of time, or triggering a Motion Detector near one of the Keypads, versus the other. I hope this helps! :slight_smile: