Ring App
Recent Solutions
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Mike55
App Version 5.79.0 Event History Count
Is there a reason that the Total Event History Count and Neighbors Badge Counts have been removed in App version 5.79.0?
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•15-11-2024 08:17:59
user_acf7d1
Bug: orange banner on iOS app: "Ring Home trial ends in 9 days" despite me having a subscription already
This happened after setting up a new camera (adding to a system where I already had 5 cameras) It does not appear to be related to the recent, disastrous launch of the new plans. I contacted support by chat and was blown off. Diana Frances was unable to understand the issue (trainee? new employee?)
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•11-11-2024 09:53:22
user_0f866e
How do I delete a location?
How do I delete a location on the app or website?
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•11-11-2024 07:39:46
Recent Discussions
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user_729f6b
Lights Group on Dashborad
I used the Lights Group shortcut to turn the flood lights on outside before I let my dogs out when its dark. I don't want to wait for motion to make them come on. I turn them on moments before I let them out, or I go outside, to scare off animals. Now the shortcut is gone on my dashboard, and it's n
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•22-11-2024 03:02:54
user_4866f2
Orange last day of trial banner won't go away.
I have a paid standard subscription. I bought a new pro camera and understand I got the premium trial that I didn't want. For the last 11 days I've had this annoying orange banner showing the countdown to losing premium features. First, it pops up every time I enter the app which is really frustrati
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•22-11-2024 03:04:34
user_a6c999
Suggestion for Bluetooth Doorbell Feature and Direct Channel for Submitting Suggestions to Ring
I’m having trouble finding a channel to send suggestions to Ring, so I decided to share my idea here. I would like to suggest a new Ring doorbell model that connects via Bluetooth to audio devices, such as JBL headphones, allowing users to monitor visitors without losing the sound of music or videos
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•21-11-2024 04:56:57
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