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D
What special things to I need to do to make HB-7621-02 chime to work with my Ring Pro video door bell?
hardwired-video-doorbell
installation
troubleshooting

Is there anything special I need to do to make Hamilton Beach HB-7621-02 chime to work with my Ring Pro video door bell? I check the compatibility list and the HB-7621-02 shows to work with the ring door bell. Thanks in advance. Russ

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27-01-2023 10:43:01

Responses (1)

  • C

    Hi @dangerruss. The Hampton Bay HB-7612-02 digital chime is listed as compatible for the Video Doorbell Pro, so you will just need to follow the installation instructions [here](https://support.ring.com/hc/en-us/articles/360036047831-Physically-Installing-your-Ring-Video-Doorbell-Pro) and ensure that the [Pro Power Kit](https://support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro) is properly installed.

    0

    30-01-2023 05:01:10

      D

      I have followed all the instructions to the letter and it's not ringing the way it should for a mechanical doorbell. I get notification on my phone but on rings once and very week.

      0

      04-02-2023 06:17:34

      C

      @dangerruss The HB-7612-02 is a digital chime, so ensure that you have selected digital Chime Type under In-Home Chime Settings in the Ring app. You can find this option under the Device Settings tile. If you have it selected as mechanical, it will not ring correctly since it is a digital chime.

      0

      07-02-2023 07:03:26

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