Ring Video Doorbell
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T
Voltage issues pro 2
troubleshooting
hardwired-battery-video-doorbell
I have a ring doorbell pro 2 which has been hardwired using the new black DIR which came with the doorbell. The voltage keeps on dropping and is so inconsistent which is having an impact on the audio on the outside. I’ve had to hard reset the doorbell to get the audio working as i could not hear any sound coming from the outside. Iv had the doorbell for just over a month. Can you help with this please
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14-10-2021 01:38:31
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ThomasRees
Thank you for the reply. The pro power kit was not supplied when I purchased the doorbell, is this something that I have to purchase separately? My voltage doesn’t make it above 15VAC most of the time. Any reason why this would be the case when I have installed the DIR transformer which came with the doorbell? Tom :)
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14-10-2021 05:58:20
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