T
Video History erased on Upgrading!
battery-video-doorbell
cs-support
We just Updated today to the Ring Plan and the video history from the Trial was erased!! I am upset since we had the doorbell go off at 2:40am. The Ring Customer Service told me to uninstall and reinstall the app and then there was no historical videos. Very disappointing. Customer Service is not good and clearly based in Asia.... ugh
2493 •
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13-09-2020 06:30:33
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