video doorbell pro

Question

We just installed our doorbell and it will not quit ringing.

Chelsea_Ring · Answer

Hey @Sue1. Have you installed it with the Pro Power Kit and with a compatible internal chime kit? You can verify what the setup will look like in our Help Center Article [here](https://support.ring.com/hc/it/articles/208267686-Installing-the-Ring-Pro-Power-Kit-with-your-Existing-Doorbell) and if it's compatible with your internal chime kit in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List).

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