Video Doorbell Pro - Worked for 5 minutes then quit

I just installed the wired Doorbell Pro (refurbished directly from Ring) and it worked perfectly for about 5 minutes. All of a sudden the WiFi connection dropped and now my Iphone won't connect to the Ring WiFi network during the setup process. I've read through at least twenty different topics related to this issue and I'm just adding mine to the pile in hopes that someone can help me. I've done the reset (20 seconds) and the white light on the front is circling but my phone won't join the Ring Wifi network. What a pain.