Unrecognized Authorized Client Devices
I have a list of Authorized Client Devices with 7 entries. The first four are legitimate (cell phone, home computer, work computer, ring.com). The last three entries are questionable and I'm not sure if they're from tech support accessing the devices, or something that is just always there. They are: ring\_official\_windows/xx-xx-xx-xx-x (where x = identifying letters and numbers) ring\_official\_windows/xx-xx-xx-xx-x (where x = identifying letters and numbers) unirest-java/1.3.11 The ring\_offical\_windows entries are in addition to the home/work computer entries I mentioned above, which identify the the computer by the user name. The other known devices (except ring.com browser device) have "Authorized on" dates, whereas the others just say "unknown". I have not shared any user or login information with anyone, including Ring tech support. What do these unknown entries mean? Why can't I remove them (it appears removing access for all devices is the only option). Thanks
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11-06-2020 06:33:23
Responses (1)
- M
Hi, Looks like "Authorized Client Devices" list is only accessible from Ring App only. The devices list identifies the current device, and couldn't show deatils [date of access] on the rest of the entries. More over, "remove All Devices" includes the current device too. This certainly needs enhnacments. [Please see the attaced screenshot]. In addition, the same "Authorized Client Devices" page inaccessibe from any browser on a PC, as it keep on redirecting to "Two-Step Verificaiton" page [[https://account.ring.com/account/control-center/2sv](https://account.ring.com/account/control-center/2sv)], even though the member logged into their account. This also needs to be corrected as well. Moreover, the
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27-06-2020 06:00:40
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nrz
I selected "Remove All Devices" and re-added each device one by one. When logging in on Windows, it adds 2 entries per sign-in. When logging into this website (Ring Community), it adds the unirest-java entry. So they all seem to be legitimate, if unexplained. This section of the app could certainly use some additional work to provide better clarity regarding the devices.
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13-06-2020 04:37:07
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