Responses (3)

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Orangecat
No. Just spent 45 min talking to ring agents and they tell me this is a forced feature that can no longer be changed. We used to be able to change it in "new features," but that option has since disappeared from the dashboard. It stinks. Timeline view not user friendly for everyone
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02-01-2020 02:55:46
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OAW

I too noticed today that the option to turn off Timeline View is gone. But you can still go to the camera Settings screen then tap Event History to see the vertical list of recordings. You can also tap Device Settings-Video Settings and turn on Tap Camera Preview for Live View so that you go immediately into live video instead of playing the last recorded event. The latter is how I personally prefer it to work. Hope this helps!

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08-01-2020 06:07:31

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Orangecat

thanks. I saw those options. The option you prefer is currently what I am using but, my camera takes longer to load since they changed the options. I get the spinning icon saying it’s activating the camera. It’s less functional imo.

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08-01-2020 12:49:57

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OAW

You might want to try the Rapid Ring app. It’s barebones and only designed to allow you to quickly respond to notifications and/or launch live view. Everything is left to the main Ring app. I’ve found that my cameras load almost instantaneously with it.

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08-01-2020 13:26:14

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nrevak

Two weeks ago my Ring app suddenly began to display the new timeline but I was able to disable this feature. Now its back again and apparently can't be disabled.Ring team, please provide a way to disable this feature ASAP.

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17-02-2020 23:23:01

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dsgd47

I agree completely. This "feature" ruins the App.

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17-02-2020 23:51:08

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AlwaysWatching

I'm one who actually likes Timeline, and am frustrated that although I have my settings selected to Enable Event History Timeline, nothing displays as a timeline. Is there a solution to this?

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05-03-2020 19:08:59