STATIC coming out of doorbell

I’ve spent the past 2 hours trying to troubleshoot the problem with the new Ring wired doorbell I just bought. Works great until I go into live view or talk to someone through the app. The static coming out of the doorbell is deafening. This is obviously a common problem because it’s all over the web, but I can’t find a solution. Customer support had me reset everything but the problem persists. Are these things just junk or is there really a solution?