Hi there, @icanhear! When toggling the snooze on in your Ring app, this should certainly snooze motion alerts, especially if the snooze is toggled from the Doorbell Pro page specifically. Please ensure there are not linked devices or other integrations that might be notifying you of motion. Please also ensure that you are owner of this Doorbell Pro, rather than shared user, and the Video Doorbell Pro is setup at the location you are attempting to snooze in your Ring app. I hope this helps! :)
0
•
24-03-2021 04:03:14
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Marley_Ring
Hi there, @icanhear! When toggling the snooze on in your Ring app, this should certainly snooze motion alerts, especially if the snooze is toggled from the Doorbell Pro page specifically. Please ensure there are not linked devices or other integrations that might be notifying you of motion. Please also ensure that you are owner of this Doorbell Pro, rather than shared user, and the Video Doorbell Pro is setup at the location you are attempting to snooze in your Ring app. I hope this helps! :)
0
24-03-2021 04:03:14
•