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Dominique1991

Skipped clips
battery-video-doorbell
troubleshooting

Hello, I am trying to figure out how to access the skipped clips in between the videos that’s will show ![image|281x499](upload://ywD9oBN5pH41lUobqzymKEeJPPO.jpeg) The lines after the blue button how do I access them?

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04-04-2023 12:26:15

Responses (2)

  • J

    Justin_Ring

    Hi @Dominique1991. Those are not clips; they are snapshots, which are just still images taken by your Doorbell. Depending on your settings, it will take one every fifteen minutes or an hour. This Help Center [article](https://support.ring.com/hc/en-us/articles/360034355652-Timeline-Security-Snapshots-Using-Snapshot-Capture) will provide you with further information on snapshots.

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    05-04-2023 05:37:26

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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      05-05-2023 05:37:51

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