Setup mistake, blue led flashing

Question

Hello, an error occurred during the installation of Video doorbell pro, since then the top of the doorbell has been blinking with a blue LED, nothing happens even after the reset.  It has been online for 2 days and its battery is fully charged.  What to do?

Caitlyn_Ring · Answer

Hi @Rutty. When resetting your Ring Doorbell, make sure you're holding down the setup button for at least 20 seconds. After that reset is complete, you want to take your Doorbell through a new setup in the Ring app using the steps under Set Up a Device. If you continue to see the light pattern being stuck on your Doorbell, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

system · Answer

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Ring Video Doorbell

Setup mistake, blue led flashing

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