Ring Video Doorbell

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Seeing my mom’s ring as a device in my account
battery-video-doorbell
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troubleshooting

My elderly mom has a ring video doorbell associated to her email. I have my own ring doorbell associated to my email. I often need to check her ring video due to situations she feels are a nuisance, meaning in have to keep logging out of my account to sign into her account on the Ring app. Is there any way I can add her Ring to my account as a device? We can’t change the email address associated with her device as it’s also tied to her Echo Show. Thanks.

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18-08-2023 08:38:29

Responses (1)

  • T

    Hi @Cryptofit. You can be added as a Shared User on any account. This will grant you access to select devices and have the ability to get alerts and Live View. You can learn more about this [here](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account).

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    21-08-2023 05:37:48

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