Responses (1)

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  Eagle328

  It's not the app. The app works fine. You're the first I've seen that's had this issue. I would uninstall the Ring app on your phone, then restart the phone. Then reinstall the app. It should be fine then.

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  08-12-2019 03:36:49

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  Sebastian3246

  Samsung support has determined its the app not my phone I have done all trouble shooting as far as resetting phone data you name it I have done it so yes it's the new ring app Version

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  08-12-2019 11:10:19

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  Sebastian3246

  If it's my phone then tell me why everything works but the ring app

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  08-12-2019 11:13:16

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  Sebastian3246

  I have deleted the app and reinstalled it thanks

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  08-12-2019 11:14:04

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  Sebastian3246

  I deleted the app reinstalled it reset the phone and samething

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  08-12-2019 11:24:14

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  Eagle328

  If it still does the same thing you can post here. [https://community.ring.com/t5/Ring-App/bd-p/Ring\_App](https://community.ring.com/t5/Ring-App/bd-p/Ring_App) This is the thread for the Ring App.

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  08-12-2019 11:44:38