Ring Video Doorbell
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So my Ring Doorbell has worked well for almost a year, until recent updates were added. Now I get constant phantom motion alerts (some wake us up at night) and sometimes a person can walk to my door with no alert at all. I have played with all the various settings and have gone through troubleshooting guides and tips from the web.
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10-09-2020 23:48:21
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Caitlyn_Ring
Hi @dw076. Which model of Doorbell do you have? Would you mind posting a screenshot of your Motion Zones and your motion sensitivity slider? I'd be happy to take a look and see what helpful recommendations I can make to improve the motion detection for your Ring. :)
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11-09-2020 20:05:51
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