Ring Video Doorbell

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Ring video doorbell 3 Plus Live camera issues

Its been a few months since this was installed.I have a 1 GB speed Internet plan from Rogers & with WIFI, i consistently, get atleast 200-400 MBPS download speed and 25-40 Upload speed. Still, i struggle to get Live view on my camera consistently. Sometimes it works but most of times, it is not.is it a known issue with my model? I also check from Ring App on WIFI health, etc. which is always good but not sure why Live is not working.Any thoughts or recommendations?I am thinking to pack it & return to Amazon

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19-11-2020 17:43:08

Responses (1)

  • S

    Having the exact same experience here. I'd love to hear some better options than "Have you tried 2.4ghz?" or "Try reinstalling the app".

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    20-11-2020 16:51:25

      N

      i agree...trying with 2.4 or 5 Gz does not seem to be an issue. I am really fed up now. Product and its App are so inconsistent that very difficult to rely on them any longer.i am going to call up Ring support to see if any better option otherwise i am gonna return

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      20-11-2020 17:00:35

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