Ring Video Door bell stuck in setup mode

I have a Video Doorbell Pro wired doorbell. I have had it connected to my wifi before and it will be connected for about a week and then it has been disconnected from the wireless network. I have been able to get it back on the network once before. It now is stuck in a loop where it won't get out of setup mode. I never see the Ring-**** wireless network show up on my Google Pixel 7 Pro. I don't know if it's connected but I do see a weird wireless network that looks like a long string of alphanumeric characters show up about the same time. Any thoughts or how can I just send it back for a warranty replacement?