Tried to post multiple times to neighbors. I was sharing a video of a drone flying up to our back door around 3 am. This happened again 2 days later. Tried to share with neighbors but ring doesn’t seem to think that it has to do with crime or community safety. Maybe not but somebody’s definitely creeping. Can somebody explain why ring is not letting me post this?

Hi @ihatethieves69. It's possible your post is being removed because it doesn't fit the Neighbors' Community Guidelines, which you can read more about [here](https://support.ring.com/hc/en-us/articles/115004851266-Ring-Neighbors-Community-Guidelines). Whenever your post is removed, you'll receive an email from the Neighbors App team and I would recommend replying to that email to inquire about your post. They'll typically get back to you within 24-48 business hours. :)

I have a similar issue. I have a video of someone leaving a threatening note in my mailbox but posting the video violates some Ring Policy. This act of leaving this note is a crime on several levels. The problem is that they do not explain why they keep deleting. This is a poor excuse for a service.

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Ring pro settings

I almost have everything dialed in how I want it but I am having trouble with the sensitivity part. By the time my motion sensor goes off the person is either at the door or already walking away. What am I not doing correct? Example, every day when the mail man walks up he is already putting mail in the box when the motion goes off. Thank you...

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23-12-2019 06:22:35

Responses (1)

C
CrazyCat
Its really hard to help with out knowing more about the bell's "surroundings". I just kept playing around with the settings. Though one thing that helped me was using one of the "angle brackets" to physically angle the camera into a better view - in my case the side walk.
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24-12-2019 06:30:44
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