Ring Video Doorbell
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Ring Pro camera vision blurry over time
troubleshooting
We’ve owned a Ring Pro video doorbell for ~5 years now and have noticed the footage becoming more and more blurry in the last year. At the moment, it’s becoming difficult to get a sharp image of people, particularly bad on sunny days or nighttime. There is no visible scratching on the outside of the camera, though having searched the forum it looks like there are others experiencing deterioration of the lens cover. Is it possible to have it replaced or are we doomed to replace our “pro” Ring?
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28-12-2024 10:25:14
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Justin_Ring
Hi @user_c01bb3. I recommend giving our support team a call for further assistance with your concern.
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02-01-2025 07:43:42
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